There exist few formal opportunities for City employees to independently advance improvement projects.
Create a formal incentive program that rewards City employees for suggesting improvement projects that result in cost savings, revenue enhancements, or significant improvements in the efficiency and effectiveness of City services.
Cost Savings, Organizational, Revenue Enhancement, Service Improvement
Estimated Annual Impact:
Estimated Implementation Costs:
Barriers to Implementation:
45 – 60 days
Create guidelines for the incentive program that specify the criteria for submissions and eligibility. Make appeals to the business community to underwrite the cost of the awards program, including the donation of cash, gift certificates, and tickets to cultural, concert, and sporting events, to be awarded to the best employee submissions. Identify representatives from City government and the business community to serve as a formal committee that regularly reviews submissions on a quarterly basis.
For a modest cost of $1,000 in incentive awards per quarter’a cost that the private sector would likely be willing to bear’the City could receive a regular stream of documented improvement concepts from the most knowledgeable experts on City operations’its employees. Were the best idea of each quarter to result in a minimum of $5,000 in annual quantifiable improvements, the City would enjoy a yearly benefit of at least $20,000. It would not be unreasonable, however, to expect that a number of valuable entries would be received each quarter that could result in total savings well in excess of the modest levels set forth herein.