Problem Identification:
As the City of Baltimore moves forward with efforts to reshape its municipal government, a need will develop to
vest an organizational entity with the responsibility for overseeing the development, implementation, and analysis of new management initiatives.

Recommended Action:
Create an Office of Management Initiatives (OMI).

Cost Savings, Organizational, Revenue Enhancement, Service Improvement

Functional/Operational Area:

Estimated Annual Impact:
$3,000,000 – $4,000,000

Estimated Implementation Costs:
$300,000 – $400,000

Barriers to Implementation:

Projected Implementation:
30 – 45 days

Next Steps:
Determine OMI’s proper placement within the City’s organizational structure, appoint a director, and hire a small staff or reassign resources from other departments and agencies, define the scope of work, and establish quantifiable goals to be achieved in the areas of cost savings, revenue enhancement, and service improvements.

OMI should be charged with identifying new management and efficiency opportunities, coordinating efforts on initiatives that cut across the operational boundaries of City departments and agencies, and continuing to build upon the Greater Baltimore Committee/Presidents’ Roundtable effort by systematically infusing City operations with the private sector’s perspective.

OMI’s initial scope of work should include overseeing and evaluating potential managed competition efforts, serving as an organizational incubator for underperforming City operations or new administrative entities, continuing to leverage private sector involvement in City operations, identifying opportunities for mutually beneficial labor/management initiatives, and publicizing the City’s improvement efforts through regular reports on the progress of the City’s management initiatives and its operational performance.

While the financial impact of the implementation of this recommendation would be dependent upon the budgetary resources afforded this office and the extent of its scope of work, a quantifiable target should be established requiring OMI to make a minimum 10-to-1 return on investment ($10 in cost savings, revenue enhancement, or equivalent service improvements for every $1 required to operate OMI). The estimated financial impact and implementation costs included herein are based on the creation of an office with a $300,000 annual budget and a corresponding requirement that the office produce a minimum of $3,000,000 in financial and service benefits each year.