DEPARTMENT OF PUBLIC WORKS:
CRITICALLY EVALUATE STAFFING PATTERNS
Departmental staffing patterns must be continually scrutinized to ensure the proper allocation of human resources to the areas most critical to the promotion of service objectives.
Barriers to Implementation:
With a budget approaching $500 million and over 5,680 budgeted positions, DPW is by far the largest organizational entity within Baltimore’s municipal government. DPW is organized into four bureaus: Solid Waste, General Services, Water and Wastewater, and Transportation. These four programs, and the Director’s Office, are divided into 33 programmatic areas that delineate organizational responsibilities.
When reviewing the programmatic areas under each of the four bureaus the widespread duplication of administrative functions is very noticeable. For instance, within the Bureau of Transportation’s 14 program areas, there exist 9 separate administrative units in the following areas: towing, bureau administration, traffic engineering, signs and markings, parking enforcement, school crossing guards, street lighting, highway maintenance, and highway engineering.
While it is impossible to make a conclusive statement regarding the necessity of each unit in the absence of individual unit workload audits, it seems plausible that some position consolidation could occur through merging select supervisory responsibilities and creating shared/pooled administrative support functions.
Recommendations 2-B, 2-C, 2-D, and 2-E of this report identify areas within DPW where the relocation of functional responsibilities should be considered. The rationale for this set of recommendations is to align interdependent and complementary functions to achieve economies of scale and improved coordination. While specific duplicative administrative and managerial efforts were not identified in those recommendations, close scrutiny of staffing patterns after the implementation of the proposed reorganizations could potentially produce savings.