DEPARTMENT OF PUBLIC WORKS: REDUCE THE LEVEL OF UNBILLED WATER
The City’s Bureau of Water and Wastewater produces a large volume of water for which it cannot fully account for its use.Recommended Action:
Reduce the level of unbilled water that results from leakage and theft of service by instituting regular pipeline surveys.Classification:
Cost Savings, Revenue Enhancement
Estimated Annual Impact:
Estimated Implementation Costs:
Barriers to Implementation:
The Bureau of Water and Wastewater should set standards (see Recommendation 14-B) to increase the amount of water pipeline that is surveyed each year. Additionally, it should explore options to retain a third party to assist in the surveying of pipelines. If this option is pursued, contractor payment could be directly tied to the level of cost savings or revenue enhancement produced so as to minimize the Bureau’s up-front costs.