When: Thursday, April 21, 2016; 7:30 a.m. registration and breakfast, 8:15 a.m. remarks by Maryland Transit Administration Administrator and CEO Paul Comfort
Where: Greater Baltimore Committee Offices, 111 S. Calvert St., Suite 1700, Baltimore, MD 21202
This event is open to GBC member companies and employees of GBC member companies.
Paul Comfort, Esq. has a broad background in public transit and government, with more than 20 years’ experience in the transportation industry. In May 2015, he was appointed by Maryland Secretary of Transportation Pete Rahn and confirmed by Governor Larry Hogan as the Administrator/CEO of the Maryland Department of Transportation’s MTA. Prior to that, Comfort served for five years as the Director of Operations/Assistant Project Manager at the Washington Metropolitan Area Transit Authority’s MetroAccess Service for MV Transportation. He has also served as the County Administrator for Charles and Queen Anne’s counties, overseeing all operations for these local governments. As County Administrator for the Charles County Government, Comfort developed new accountability measures for local government that improved results for key performance indicators of county departments by upwards of 25 percent. He also oversaw construction of numerous capital projects bringing them in on time and under budget.
As Administrator, Comfort is committed to implementing the MTA’s mission: to provide safe, efficient and reliable transit across Maryland with world-class customer service. Under his leadership, MTA has put in place key performance indicators to measure the agency’s success in meeting its customers’ needs as well as its efficiency in allocating resources. Comfort’s focus on data-driven management resulted in an increase of more than 10 percent in the on-time performance rate for MTA Local Bus service since he joined the agency in May 2015. He has also engaged private-sector partners to help deliver creative solutions for customers, including publicly releasing MTA’s General Transit Feed Specification data to facilitate development of a real-time bus and rail smartphone app. In October 2015, Comfort joined with elected leaders and transit advocates from the Baltimore region to announce the BaltimoreLink transit plan, a transformative and organic restructuring of the MTA’s bus network that will improve connectivity and frequency of MTA’s bus system to connect people to jobs and support economic development in Baltimore City and the surrounding area.
Comfort earned a Bachelor of Arts degree from University of Maryland Baltimore County and a Juris Doctor from the University of Maryland School of Law in Baltimore.
Source: Maryland Transit Administration