Protecting Your Brand: What to Do When Adverse Situations Occur in the Workplace?
Recent wage and hour issues in the hospitality industry have forced venues to close and have given rise to questions—Are You Paying Your Employees Correctly? Do your employees know how to handle transgender issues, ADA compliance issues such as cyber accessibility in reservations systems and websites? Hear an Employment Law Update from Jay Fries, Ford Harrison and get questions answered on many of today’s employment law issues.
The recent United Airlines and American Airlines social media storms call for swift action and crisis management to protect a company’s brand. How do you protect customer loyalty, regain positive messaging and salvage business after a social media storm? Patti Neumann of City Peek, Social Media Hospitality Marketing will present proactive ways to protect your company’s reputation and steps to ensure you have a crisis management plan in place to respond in today’s social media arena.
IF YOU GO:
When: Wednesday, May 17, 2017, 9:30-11: 30 a.m.
Where: Eastside One Stop Career Center, 3001 E. Madison Street, Baltimore, MD 21205; free parking is available
Space is limited so reserve your seat today. For information and reservations, contact Pat at 443-984-3014.
Continental breakfast and light refreshments will be provided.
Sponsored by: Mayor’s Office of Employment Development, Baltimore Workforce Investment Board and Multiple Workforce Partners