FIRE DEPARTMENT: IMPROVED PREVENTION AND OUTREACH EFFORTS

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FIRE DEPARTMENT: IMPROVED PREVENTION AND OUTREACH EFFORTS

 

Problem Identification:
The Department did not meet the majority of its prevention and outreach goals in FY99.

Recommended Action:
Improve prevention outreach and inspection functions by focusing on and targeting high fire activity areas, by expanding the smoke detector distribution program, and by setting and enforcing realistic goals.

Classification:
Service Improvement

Functional/Operational Area:
All Departmental operations

Estimated Annual Impact:
Cannot be Estimated

Estimated Implementation Costs:
None

Barriers to Implementation:
None

Projected Implementation:
45 days

Next Steps:
Each division should be required to establish meaningful performance measures and to establish realistic goals with identified measurable targets.

Analysis:
Several of the performance goals listed in the Fire Department’s FY99 Performance Measurement Summary were not met. The variances for measures dealing specifically with prevention were significant:

Service Indicator Goal Actual Variance
Inspections (by suppression) 22,601 8,836 (13,765)
Number of Smoke Detectors Distributed 16,981 11,509 (5,472)
Fire Safety Programs to Schools & Communities 30,448 28,379 (2,109)
Inspections (by Fire Loss Mgmt.) 22,765 18,445 (4,320)

Accountability must be established with predetermined consequences in the event that these targets are not reached. Failure to meet performance measures should not be tolerated. Accountability should flow through the chain-of-command and the para-military nature of the Department’s command structure should be used to its best advantage to increase productivity.