Establish mechanisms to improve the public’s ability to critically evaluate the quality, accessibility, and effectiveness of the Department’s services.
Improve the efficiency and effectiveness of the Department’s services.
Pursue mutually beneficial partnerships.
Ease administrative processes to improve the flow of information.
Achieve economies-of-scale through the merging of organizational units.
Better align staffing patterns.
Improve the Department’s revenue – generating capabilities.
Develop a comprehensive service measurement program.
Improve the Department’s ability to communicate with the general public.
Begin playing an active role in improving the City’s emergency medical services system.