INFORMATION TECHNOLOGY: RETENTION PROGRAMS

5-B
INFORMATION TECHNOLOGY: RETENTION PROGRAMS
Problem Identification:
The City’s IT positions must be updated to reflect current technological needs, but it is unlikely that City salary levels will be able to keep pace with the market for IT professionals.

Recommended Action:
Develop and support “soft” programs to attract and retain IT employees.

Classification
Organizational

Functional/Operational Area:
Citywide

Estimated Annual Impact:
Cannot be Estimated

Estimated Implementation Costs:
Not Determined

Barriers to Implementation:
None

Projected Implementation:
180 – 270 days

Next Steps:
Develop a working group within the central IT department to develop strategies to make City IT opportunities more appealing.

Analysis:
Programs to make the city an ’employer of choice’ could help in attracting talented technical employees. Some non-traditional benefits to consider include:

– Flex-time scheduling
– Telecommuting
– Rewards programs
– Increased training and professional improvement opportunities
– Improved work conditions (e.g., technology-friendly furniture)