INFORMATION TECHNOLOGY: SOFTWARE STANDARDIZATION

3-A
INFORMATION TECHNOLOGY: SOFTWARE STANDARDIZATION
Problem Identification:
Different PC software applications are used within and between City departments.

Recommended Action:
Standardize personal computer software applications to reduce support costs and leverage buying power.

Classification:
Cost Savings, Service Improvement

Functional/Operational Area:
Citywide

Estimated Annual Impact:
10 – 15 percent reduction of PC software costs

Estimated Implementation Costs:
None

Barriers to Implementation:
Lack of standard-setting authority.

Projected Implementation:
180 days – 1 year

Next Steps:
CIO develop standards and issue directive to departments to migrate to the City’s standard packages.

Analysis:
Anticipated improvements include: improved buying power, lower support costs, lower training costs, consistency of document formats, standardized e-mail attachment formats. In all likelihood, the City should standardize PC software applications on the Microsoft Office suite of products. This is the most widely used software package currently implemented.