Proposed Performance/Service Measures

Proposed Performance/Service Measures


General Health Indicators – PRIORITIES

Number of Substance Abusers
Number of Cases of Sexually Transmitted Disease (STD) and Syphilis
Adult and Child Morbidity and Mortality Rates
Screening and Cases of Lead Poisoning
Number of Screenings for Cancer
Number of Clients Served by Baltimore City Health Department

Communicable Diseases and Epidemiology

Primary Syphilis Rate
Secondary Syphilis Rate
Number of Congenital Syphilis Cases Reported
Number of Client Referrals to Substance Abuse Treatment
Percentage of Referrals Followed Through On
Number of STD Screenings Performed
Number of Staff Trained to Provide STD Care and Prevention
Percentage of Staff Trained to Provide STD Care and Prevention
Number of Reported Tuberculosis (TB) Cases
Number of TB Cases Completing Treatment
Number of Drug Resistant TB Cases
Number of HIV Screenings Performed
Number of HIV Providers
Number of HIV Patients
Number of HIV Patient Visits

Adult, School, and Community Health

Number of School-Based Health Centers
Number of Visits to School-Based Health Centers
Expenses and Revenue, Aged Accounts Receivable for School-Based Health Centers
Number of Children Enrolled in Maryland Children’s Health Insurance Program (MCHP)
Percentage of Eligible Children Enrolled in MCHP
Number of Home Visits
Number of Rides Provided to Medical Appointments
Number of Dental Screenings
Number of Staff Trained to Provide Substance Abuse Counseling
Percentage of Staff Trained to Provide Substance Abuse Counseling
Number of Children Educated by Prevention Programs for Substance Abuse
Number of Women Screened and Re-screened for Cancer

Baltimore Substance Abuse Systems (BSAS)

Number of Treatment Slots Provided
Retention Rate for Treatment Clients
Number of Clients Served
Number of Client Visits
Measure Outcomes for Each Funded Agency:
– New Clients Enrolled
– Clients Completing Treatment Cycle
– Employment of Clients Completing Treatment
– Re-enrollment Rates
– Referral Numbers by Agency
– Clients Enrolled in BMHS
Number of Outreach and Education Programs with Community Organizations
Ongoing Programs and Results of Outreach Efforts
Needle Exchange Program Results/Outcomes:
– Number of Needle Exchanges
– Number of Clients Served
– Number of New Clients
– Age of Clients Served
– HIV Tests Performed
– Referral to Drug Treatment
– Success Rate of Drug Treatment Referrals
– Referrals for HIV and TB, Rates for These Referrals
– Number of Treatment Sites Being Served

Baltimore Mental Health Systems (BMHS)

Monitor Outcomes by Contracted Agency for Each Item
– Number of Clients Served
– Number of Treatments Per Client
– Number of Treatments by Modality ‘ Individual, Group, etc.
– Number of Clients in Subsidized and Supervised Housing, Length of Stay in – Housing,
– Percentage of Patients Who Continue Treatment While in Housing
– Number of Psychiatric Hospital Admissions and Re-admissions, and Length of Stay for Clients in Treatment Programs
– Number of Clients with Drug Abuse Problems

Maternal and Child Health

Number of Screenings of Women and Children
Number of Referrals of Women and Children to Drug Treatment
Number of Women and Children Receiving Treatment
Number of Mothers with Substance Abuse Problems Monitored by Maternal and Infant Nursing
Number of Home Visits Conducted
Number of Cases of Perinatal Hepatitis B Infections
Number of Children Enrolled in Maryland Children’s Health Insurance Program (MCHIP)
Percentage of Eligible Children Enrolled in MCHIP
Measure Teen Birth Rate
Measure Teen and Adult STD and HIV Rate
Measure Low Birth Weight Rate

Environmental Health
Food Service Facilities
– Measure Number and Increase in Food Service Facility Inspections
– Measure Number of Food Service Facilities with Deficiencies
– Percentage of Food Service Facility Inspections Completed Within State
– Mandated Time
– Measure Revenue for Food Service Facility Inspection
– Number of Food Complaints, Inspections, and Outcomes by Category
Animal Control
– Measure Number and Increase of Animal Licenses
– Measure Number of Calls for Animal Problems in Neighborhoods
– Measure Number of Animals with Selected Diseases
– Track Cost of Disposal of Animal Carcasses
– Measure Revenue for Animal Control Services
– Measure Number of Summons and Revenue for Animal Control Problems
Lead Poisoning
– Measure Number of Screenings
– Measure Number of Children Treated
– Measure Number of Houses Reported and Repaired
– Measure Number of Hospital Admissions and Days for Lead Poisoning
Air Quality
– Measure Air Quality Days by Category
– Measure Activities to Improve Air Quality